Veteran journalist and media personality Alan Kasujja has openly expressed frustration over Uganda Airlines’ handling of customer service, highlighting ongoing disruptions that have left passengers stranded. In a series of tweets on Thursday, Kasujja, a former BBC News correspondent and one of Africa’s most influential media figures, described his attempts to reach the airline as…
Entebbe — Frustration boiled over at Entebbe Airport as passengers voiced anger over Uganda Airlines’ ongoing delays, with some flights postponed by days rather than hours. Social media reports and eyewitness accounts described tense scenes at check-in counters and waiting lounges, where passengers demanded answers from airline officials. “What is this nonsense? Enough is enough;…
Uganda Airlines is once again under public scrutiny following a week marked by flight delays and cancellations, largely attributed to technical faults that grounded key aircraft and exposed the carrier’s limited fleet capacity during the busy holiday travel season. The disruptions were most visible at Entebbe International Airport, where passengers experienced delayed departures and cancellations…