Starlink has switched off all its satellite internet services in Uganda following a directive from the Uganda Communications Commission (UCC) over what regulators termed the “illegal provision” of telecommunications services.
In a letter dated January 2, 2026, addressed to the UCC Executive Director, the company confirmed it had activated a “new service restriction tool” to ensure that no Starlink terminals remain operational within Uganda.
The shutdown follows a UCC order issued on January 1, 2026, instructing the company to halt all unlicensed activity. Starlink said it had not officially launched services in Uganda and blamed the situation on users who privately imported equipment from licensed markets.
“Starlink Uganda itself is not selling or marketing satellite internet services in Uganda because it is not yet licensed by the UCC,” wrote Ben MacWilliams, Starlink’s Director of Market Access.
He added that “any Starlink usage in Uganda was without our approval or consent and in violation of our terms of service,” noting that “as of January 1, 2026, there are no Starlink terminals operating in Uganda.”
Despite the abrupt blackout, the company said the move was aimed at clearing the way for formal entry into the Ugandan market. “Starlink is committed to cooperating with the UCC’s regulatory requirements as we work to complete the licensing process in Uganda,” MacWilliams said.
The UCC has warned it will continue monitoring and acting against the unauthorised importation and use of satellite communication equipment as Uganda tightens enforcement of its telecom regulations.
