MTN, Airtel restore mobile money after Pegasus hack


MTN, Airtel restore mobile money after Pegasus hack

MTN Uganda and Airtel Uganda inform the public and their customers that mobile money services between the two networks have resumed.

Customers can now send and receive money across both networks.

“We apologise to all customers for any inconvenience this may have caused and reiterate our commitment to delivering secure and seamless mobile money services,” reads a joint statement.

On 3 October 2020, an aggregator, Pegasus Technologies Ltd experienced a security breach that impacted Bank 2 Wallet transfers.


Although the incident did not affect any customer money mobile balances, a limited number of other services aggregated through the third-party provider were suspended as a precautionary safety measure.

The core MTN Mobile Money services namely cash deposits, withdrawals, Person to Person (P2P) transactions and MoMo payments were never affected nor compromised at any stage.

Investigations led by the Uganda Police Force are ongoing to identify the root cause of the incident.

“We are confident the Uganda Police Force will conclude their investigations timeously and take appropriate action against the culprits,” said Wim Vanhelleputte
Chief Executive Officer MTN Uganda.

The MTN mobile money platform complies with the highest international ICT security standards and is subjected to regular assessments and reviews by internal and external assurance providers.

“We apologize to all our customers for any inconveniences and reassure the public that MTN Mobile money services are safe, convenient, and transparent.”



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