dfcu has said investigations are ongoing into circumstances under which one of its employees, at the Ntinda branch, was involved in the fraudulent transfer of funds.
The employee, in question, was apprehended on Wednesday 13th May 2020 and is currently aiding the police in the ongoing investigations.
The affected customer (s) have had their money refunded.
“This unfortunate incident is being treated as an isolated case,” management said.
“The Bank wishes to emphasize that it has a zero – tolerance policy towards fraud.”
Media reports cited a one Elizabeth Kyosimiire who has reportedly been deducting money from unsuspecting customers for a long period of time.
On Tuesday, a customer made an EFT of Shs10m which is supposed to be authorised from head office. She reportedly redirected it to her personal account.
She has been using her colleagues’ system passwords to credit her account, according to reports.