MTN Uganda is giving its customers a fresh experience where they will, with simplicity and efficiency, send mobile money across all networks.
“Send #MTNMoMo to all networks; hustle free, only with MTN Uganda. Simply Dial *165*1*1# and send money with no worries,” the telecom tweeted on Thursday.
Speaking at MTN Nyonyi Gardens, Elsa Muzzolini, MTN’s General Manager Mobile Financial Services, said they have completed the final [Phase 3] which has seen UTL being switched on.
MTN Uganda embarked on this integration with other operators starting with Phase 1 which involved the on boarding of Airtel followed by Phase 2 which involved the on boarding of Africell.
Today’s move makes MTN the first telecom in Uganda to fully comply with the Bank of Uganda initiative.
In the year 2017, Bank of Uganda directed all Mobile Money operations in Uganda to be interoperable between the telecommunications companies operating in Uganda.
This was to ensure that customers from different networks would be able to seamlessly send and receive funds directly across all networks.
“We believe that the winner in all this is the MTN Mobile Money customer who will experience a seamless user experience because they will now be able to send money to all mobile money networks in Uganda without extra hustles,” Elsa said.
“We further believe, in line with our group strategy, that this move will drive financial inclusion and ensure digitization of cash transfer in the ecosystem while also fostering efficiency of payments. Because everyone deserves the benefits of a modern connected life, mobile money transfers should neither be prohibitive or discriminatory.”
MTN Mobile Money customers can now send and receive money from MTN Mobile Money, Airtel Money, Africell Money and now M-Sente customers, directly on their mobile phones.
MTN Uganda has also integrated with regional operators in Kenya and Rwanda to enable MTN Mobile Money customers to send and receive money around the East African region – specifically to MTN Rwanda and Safaricom MPesa – with Tanzania to be on boarded in early 2019.
To send money the customer dials *165*1# and selects International Transfer. This is another first from MTN Uganda.