Internal Security Organisation (ISO) Director General, Col Kaka Bagyenda, says his operatives had a legal precedent to raid MTN servers in Mutundwe.
MTN said in a statement on Monday that ISO operatives raided its data centre and kidnapped staff while trying to illegally log into the system.
Among the kidnapped staff was Moses Keefah Musasizi, the manager in charge of data facilities at Huawei Uganda who is also responsible for physical access to the MTN IT Data Centre.
Musasizi was kidnapped at 5:00 pm before being kept at ISO headquarters and later taken to their Data Centre at Mutundwe and forced to provide accesses to the facility.
In defence, Col.Kaka said the raid followed an investigation about the company and that it was not done illegally.
He said ISO had earlier on raided Uganda Telecom after detecting fraud and embezzlement of funds.
Charles Mbire, the MTN Chairman Board of Directors said there were several attempts by the intruders to log into MTN Uganda’s servers over a period of two hours but the efforts were unsuccessful because of the robust information security systems and no data was accessed or compromised.